Delivery and Returns Policy, Pricing and Courier
Please take time to read our Delivery and Returns Policy below before placing an order with us
We only deliver in the UK at the moment. All UK deliveries are free on every order.
Orders placed by 2pm on Monday – Friday will generally be processed the same day.
Once your order has been received, the team at Devangi will process the order ready for delivery within 1-2 working days.
Next Day Delivery is available at £7 – Must order by 4pm Monday to Friday
Next Day Saturday Delivery is available at £10 – Must order by 4pm on a Friday
(Next Day Saturday Delivery – order on a Friday for delivery guaranteed by 1pm on Saturday)
All orders are sent out and delivered using Royal Mail, the specific services we use are:
- Royal Mail 1st Class
- Royal Mail Special Delivery
Items are packaged securely in boxes and bubble wrap. There maybe some instances where the stud stem on some earring styles may bend slightly during transit, however they are pliable and can be straightened gently by hand. Some items such as necklaces sets will be secured with pins so please be careful when opening.
For any questions or special requirements for the delivery of your jewellery please send us a message.
Due to hygiene reasons we do not accept returns or refunds on any of our jewellery that include earrings (necklace sets, earrings, tikka sets).
If an item has been damaged in transit you must contact us within 24 hours of receiving your order and we can see how best to resolve the issue. In some instances we will be able to replace the items if the same style and colours are available. Please note that there is a possibility the stud stem on some earring styles may bend slightly during transit, however they are pliable and can be straightened gently by hand.
All orders are checked thoroughly before being sealed and delivered. We take photos of the items before being sealed to ensure accuracy in determining whether an item has been damaged in transit.
There is a chance that differences in colour from the photo and the product in reality will exist. This is likely to be due to different types of screens the products are viewed on. The exact colour of the jewellery maybe not be identical to what is in the photo but will be as close as it can be. With measurements of the jewellery, please allow 1-2mm difference for the dimensions provided.
For any questions regarding our returns policy, or if you have any urgent requests after receiving your items and noticing damage, please get in touch immediately.